Frequently asked questions

Stiperstone Group provides comprehensive IT services through three specialised subsidiaries: Elevance (business transformation and digital strategy), Cyber Data Services (cybersecurity and data protection), and Stiperstone Managed Services (IT infrastructure management and 24/7 support).

Our three subsidiaries collaborate seamlessly to provide integrated solutions. For example, Elevance might design your digital transformation strategy, Cyber Data Services ensures security compliance, and Stiperstone Managed Services implements and maintains the infrastructure. This unified approach ensures all aspects of your IT needs are addressed cohesively.

We serve businesses across various industries including finance, healthcare, manufacturing, retail, professional services, and technology. Our solutions are tailored to meet the specific regulatory and operational requirements of each sector.

Yes, Stiperstone Managed Services provides 24/7 monitoring and support for critical infrastructure. Our support team is available around the clock to address urgent technical issues and ensure your systems remain operational.

Cyber Data Services implements comprehensive security frameworks aligned with industry standards including ISO 27001, GDPR, and NIST Cybersecurity Framework. We conduct regular security audits, implement multi-layered security controls, and provide ongoing compliance monitoring.

Project timelines vary based on scope and complexity. Small projects may take 2-4 weeks, while comprehensive digital transformations can span 6-12 months. We provide detailed project plans with clear milestones during the initial consultation phase.

We work with businesses of all sizes. While we have extensive experience with enterprise clients, we also provide tailored solutions for small and medium-sized businesses through our flexible service packages.

We offer flexible pricing models including project-based fees, monthly retainers, and managed service agreements. Pricing is customised based on your specific requirements, scope of work, and service level agreements. Contact us for a detailed quote.

Getting started is simple: contact us through our website, phone, or email to schedule an initial consultation. We'll discuss your needs, assess your current IT environment, and propose a tailored solution. There's no obligation for the initial consultation.

Our unique structure of three specialised subsidiaries under one group allows us to provide comprehensive, integrated solutions that address all aspects of IT infrastructure, security, and transformation. This eliminates the need to coordinate multiple vendors and ensures seamless service delivery.

Yes, Elevance's capability uplift services include comprehensive training programs tailored to your team's needs. We offer both technical training for IT staff and user training for business applications.

Absolutely. Stiperstone Managed Services specialises in cloud migration projects, including assessment, planning, migration execution, and ongoing cloud management. We work with major cloud providers including AWS, Azure, and Google Cloud.